Showing posts with label Amazon. Show all posts
Showing posts with label Amazon. Show all posts

Wednesday, May 16, 2007

How long will it take to get my item?

Before we can obtain any interlibrary loan item, four things have to happen:
  • A library has to own the item
  • The library has to be willing to lend the item
  • The library has to be able to find the item on its shelves
  • The library has to prepare and ship the item

Libraries have different response rates for the above actions. Some will process the request the same day they receive it; others, if they are a small system or have a large number of requests, will take longer to respond.

In South Carolina, most libraries participate in the interagency mail system, which transfers items from library to library within a week. Outside of South Carolina, most libraries ship items to us via library mail, which is inexpensive but can be V E R Y slow. Our average turnaround time, from placing the request to receiving the item, is 10-11 days. Transferring the item from the Main branch to other branches can take 2-3 days.

Unfortunately, rush service is not available. For those who need items right away, there are other non-library venues, such as Amazon's next-day delivery service. And yes, that is not free. If speed is a priority, interlibrary loan may not be a good choice.

If you are willing to wait a bit, interlibrary loan can be a great way to view items from all across the country.